4.1. User information and documents are stored on secure servers provided by Amazon Web Services (AWS), a market-leading cloud services platform, known for its rigorous security.
Our servers are housed in facilities certified under recognized security standards, such as ISO 27001, and protected by physical and chemical security measures.
We regularly back up stored data to ensure the availability and integrity of information in the event of incidents.
We use load balancers to distribute the traffic evenly between servers and ensure service continuity, even at times of high demand.
4.2. Retention and Deleting Customer Data:Garoo SpA undertakes to retain customer data only for as long as necessary to comply with the purposes for which they were collected, unless a period of legal retention is required.
Once a customer decommissioned service, all his data and documents would be retained for a period of maximum of 60 days to allow for the completion of any legal obligations.
After this additional period, customer data would be securely deleted from our systems, using secure erasure measures to ensure the protection of information and
Customers can request the early deletion of their personal data by submitting a written request tohola@cotraining.ai. We are committed to responding to these requests and to take the necessary steps to delete customer data in a timely and secure manner.
5.1. Limited Disclosure: We do not share user information, documents or course data with third parties without user consent unless required by law or court order.
Documents uploaded by users and data generated through the CoTraining platform remain strictly confidential and are not shared with third parties unless it is necessary for the provision of services. integration with external learning management systems, or in compliance with immediate legal requests.
5.2. Partners and Service Providers: Where information is necessary to share information with third parties to provide our services, we ensure that these partners and service providers comply with our privacy and security policies. data.
5.3. Audits and Monitoring: We carry out regular security audits and risk assessments to ensure compliance with our privacy policies and adequate protection.
We maintain a rigorous process of monitoring and reviewing data processing activities to identify and mitigate any potential risks to the privacy and security of information.
6.1. Course Publishing Options: The customer has the ability to distribute the courses created in CoTraining and their contents in various ways according to their needs. These options include:
6.2. Customer Responsibility: It is the responsibility of the customer to define how to share the course in order to ensure the security of the information contained therein. Since the way in which we are distributed and use of the course do not depend on us, it is essential that the customer take appropriate measures to protect the confidentiality of information.
We strongly recommend that our customers carefully evaluate distribution options and consider the security implications of each. We offer guidance and advice to help customers make informed decisions on how to share and protect the information contained in their courses.
7.1. Access Rights, Rectification and Delete: Users have the right to access, correct, update and delete their personal information at any time.
They can exercise these rights by accessing the CoTraining platform with their account and using the tools provided to manage their personal information.
7.2. Right to Data Portability: In addition to the above-mentioned rights, users have the right to receive a copy of their personal data in a structured, commercially and readable format.
This right of data portability allows users to transfer their personal data to another service provider if they so wish.
7.3. Right to Withdraw Consent: Users have the right to withdraw their consent to the processing of their personal data at any time, where the processing is based on the consent of the user.
Withdrawal of consent would not affect the legality of processing based on consent given before its withdrawal.
8.1 We are committed to keeping this privacy policy up to date to reflect changes in our practices for the collection, use and protection of data.
We reserve the right to modify this policy at any time to address new technological developments, changes in the legal or regulatory environment, or improvements in our privacy and security practices.
The amendments would enter into force immediately after their publication in the application or on our website. It is the responsibility of the user to periodically review this policy to stay informed of any changes.
In the event of significant changes affecting the privacy rights of our users, we undertake to provide timely and clear communication on changes made, whether through notifications in the appropriate.
By continuing to use our services after the entry into force of the modifications, the user accepts and agrees with the updated privacy policy terms.
9.1. CoTraining Intellectual Property: All programmes, software and systems, and their adaptations, specifications, studies, inventions, and solutions, as well as any other documentation or information of the services would be the exclusive property of CoTraining. These elements could not be disclosed or used by the Customer without CoTraining's prior and express consent.
9.2. Intellectual Property of the Client: for its part, the intellectual property of all files, documents, reports, writings, records, certificates, models, data and, in general, any information or material that the customer or software develops. owned by the Customer. These elements could not be disclosed or used by CoTraining without the prior, express and written authorization of the Client.
9.3. Revision and deletion of Inappropriate Content: CoTraining does not review the content created or uploaded by its Customers on the Platform, however, it is not obliged to remove any content. Content is considered inappropriate when:
9.4. CoTraining Intellectual Property Rights: CoTraining owns the intellectual property rights of all protected components of the Platform, including but not limited to the name of the Platform, the works of art and the elements of the of particular functionalities and their related documentation. The Customer may not copy, modify, adapt, reproduce, distribute, reverse engineer, decompile or disassemble any aspect of the service without CoTining's express written permission.
For questions about this privacy policy, you can contact us throughhola@cotraining.ai.